Refund policy

At Sugar Cube Roller, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Conditions:

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase (order confirmation or receipt) is required.

How to Initiate a Return:

  • Email us at contact.blocksonly@gmail.com with your order number and reason for return.

  • We will provide return instructions within 2 business days.

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days to your original payment method.

Return Shipping:

  • Customers are responsible for return shipping costs.