Refund policy
At Sugar Cube Roller, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Conditions:
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Items must be unused, in original packaging, and in the same condition as received.
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Proof of purchase (order confirmation or receipt) is required.
How to Initiate a Return:
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Email us at contact.blocksonly@gmail.com with your order number and reason for return.
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We will provide return instructions within 2 business days.
Refunds:
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days to your original payment method.
Return Shipping:
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Customers are responsible for return shipping costs.